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  • Maintenance

    We currently support over 100 businesses across the UK. We provide multi-vendor software, hardware and connectivity support across multiple platforms incorporating the latest server and desktop technologies.

  • Installation

    Our IT support engineers are trained and certified by market leading software and hardware vendors. Our engineers provide a full network installation service, designing and planning network migrations, upgrades and new installations across the UK.

  • Service Desk

    Our service desk provides a single point of contact for all customers. Support request can be logged via email, telephone or directly into the helpdesk with the customers’ secure login details. Support requests are ticketed and can be tracked through to completion.

    Customers can log technical support requests safe in the knowledge that it will be dealt with promptly and efficiently by one of our technical support specialists. We offer guaranteed response times, holiday cover and the option of 24/7 emergency support.

  • Monitoring Services

    Our service desk provides 24/7 automated network monitoring for key components. This enables the technical team to quickly alert customers of potential problems before they have a significant impact on a business.

  • Pre-sales Support

    Our highly skilled pre-sales team can offer pre sales support to a wide range of deliverables from senior engineering consultancy, network design & configurations to project management.

  • IT Disposal

    Our disposal services guarantee that all sensitive or secure items, such as hard drives, are disposed of in accordance with the Government’s WEEE directive.

  • Voice and Unified Communications

    We have the experience that reaches across many vendors, products and technologies which in turn ensure businesses receive independent advice that has their best interests in mind both commercially and technologically.

  • Security

    We have a team of security specialists who assist customers across a broad spectrum of network security. These include firewalls, VPN connectivity, router & switch security and endpoint security all of which require a high level of technical expertise and industry knowledge.

  • Server & Desktop

    We provide support across legacy, current and emerging products and technologies which all form a substantial part of Opus UK’s support base today.

  • Wireless

    In order for any wireless implementation project to run successfully you need to ensure the right amount of planning has been put in place. We have a tried and tested formula to compile a comprehensive site survey. Our high specification surveying equipment can output site survey documentation which can become a key reference tool for the customer and can include maps of RF coverage and technical recommendations.

  • Routing & Switching

    We will assist you in making sure your routing and switching networks remain optimised to support your business objectives.

IT Support Server Engineer

Want to know more about our IT Services?

Call us on 01909 518811 or contact us via email at sales@opus-uk.co.uk and see how we can help you.