We offer a complete range of IT support services to suit your business, we are completely flexible and we will tailor our services to your needs. Find out whether our Gold, Silver or Ad-Hoc contract suits your needs.
Our Ad-Hoc IT support is dependable, efficient and cost-effective. We respond to hundreds of computing and network issues each year and have built up a reputation for affordable reliability. If you don’t want a contract, our experienced IT engineers can still provide support on a per-incident basis. We are flexible in our approach to IT support and even customers who don’t want to be tied into a contract can still get a discounted rate by paying for a set of 8 hours up-front.
When you do have a problem and need to contact our helpdesk with an issue your call will be answered by an engineer, no receptionist or non-technical call logging staff and no queuing until somebody is available for you to speak to. Our engineers are chosen not only for their breadth of knowledge but also their ability to understand problems and communicate resolutions clearly to customers and other members of the team.
There are times when your business will need an IT Support Engineer to attend site. We can provide a rapid response team, friendly, fully qualified and equipped engineers to visit your premise and fix failures quickly keeping your business up and running. Our onsite IT support mixed with our Helpdesk support product gives your company peace of mind that their IT is covered by a complete outsourced solution.
* Some items listed above are dependent on contract requirements.