Testimonials

As the Director of a growing HR Consultancy business I found our current IT systems were not really providing the level of support needed to develop the business in the direction we wanted.

Tony came and talked through what I was trying to achieve with the business, reviewed the systems we currently used and where they were not performing for us and made recommendations on both hardware and software that would meet our immediate needs but also give us the ability to change and develop our systems as we continued to grow. As with most small businesses, investment in IT is often an expense not fully budgeted for but Tony was also considerate of this and provided some options for how we could purchase the equipment needed whilst managing our cash-flow carefully.

I was impressed with the fact that Tony really did recommend products and services that met our needs both now and in the future. The comparative quotes we had received from other IT companies really had oversold what we actually needed. Not being that IT savvy I also didn’t feel like an idiot when I was asking questions which I am sure are basics to an IT professional.

I am happy to recommend Opus UK to any other business that is looking for assistance with any aspect of their IT as I am confident they will be guaranteed the same high standard of service we have experienced.

An IT company which follow up problems and comes up with solutions?? This is crazy! Sean was just following up a problem from yesterday, I know this is basic stuff but it doesn’t go unnoticed.

Just wanted to let you know that I am delighted with the service that Opus UK have shown us already in this short space of time.

Open Communications is a PR and marketing consultancy based in Wakefield, small but with big ambition the team is growing fast and recently recruited a new team member, and as such needed to invest in a new computer and software.

We’re not IT experts and, like many, it’ easy to be seduced by bargains. Here we usually end up with technology that looks good but is incapable of doing the job well.

From the very first point of contact with Opus UK we were confident that they would source the right equipment for our budget and importantly our needs. Following the brief the quote and recommendations were quickly received, enabling us to make a decision and have our new equipment in place – all within just a couple of days.

Although this was a ‘small job’ Opus UK dealt with this with professionalism and I would not hesitate in recommending them for their expertise in finding the right and also cost effective IT equipment.

Computers are a vital part of any small business, so it is important to have any issue dealt with quickly. Tony upgraded my computer, and it was ready for collection the next day. I now have a much more efficient computer, which saves me both time and frustration.

Opus offers an excellent service, both in terms of quality, time and money. I would happily recommend their services to anyone looking for work both efficiently and quickly. Many thanks.

I just wanted to thank Richard for all his help over the last 2 ½ days. It was a delight to work alongside him and he never stopped smiling, despite quite a lot of technical curveballs thrown at us by the NHS which made the job much more complicated and some no doubt incredibly daft questions/requests from me! Richard made what was a difficult technical installation for us, with potentially a lot of disruption to the business, as smooth and seamless as possible, and it is thanks to his hard work that I am sitting here just 2 ½ days later typing this to you!

We are a firm of Chartered Certified Accountants based in Wakefield with a client portfolio mainly extending across Yorkshire.

My ageing laptop was unable to cope with the volume of programs that we have been using recently and I decided to update and buy a new machine. With the huge number of offerings to choose from on the market this was not a task I was looking forward to.

Chris at Opus immediately jumped to the rescue. He quickly ascertained what the machine would be primarily used for, in order to narrow down the options. He then explained what particular areas I should focus on and selected one for me. Nothing was too much trouble and in fact Chris said he would arrange to install Microsoft Office and all other essential programs for me, and aim to deliver it to our next business meeting less than 3 working days later!

I am delighted with the speed and efficiency of the services from Chris and the team at Opus and would not hesitate to recommend their services.

Several months ago I was stuck with the popular issue that my PC had been playing games with me and I was no longer able to log in to the system. I had, very naively, opened a spam email requesting I ‘clicked here’ to receive details of how to pick up my parcel that was stuck at the Fed Ex office. Shortly after this I was left with a blank screen and no control over the use of my PC.

Unfortunately I am one of the people whose life and work revolves around my PC and my working life had come to a halt.

I rang Tony to see if they could help and that very same day they had an engineer meet me with my PC, saving me any inconvenience of travelling to their work place to drop it off.

Within a day, I had my PC back, fixed and in good working order. The engineer who I had left my PC with delivered it back to me at a time suitable to myself the next and saved me any of the usual hassle experienced in the past with PC repair companies.

I was kept up to date on the progress of the work carried out by Opus and would gladly recommend any of my colleagues and friends to use them in the future.

Our current IT systems were not really providing the level of support needed to develop the business in the direction we wanted. One of the staff at Opus came to see me and talked through what I was trying to achieve with the business, reviewed the systems we currently used and where they were not performing for us and made recommendations on both hardware and software that would meet our immediate needs but also give us the ability to change and develop our systems as we continued to grow. As with most small businesses, investment in IT is often an expense not fully budgeted for but Opus were considerate of this… comparative quotes we had received from other IT companies really had oversold what we actually needed.

Not being IT savvy I also didn’t feel like an idiot when I was asking questions which I am sure are basics to IT professionals. I am happy to recommend Opus UK to any other business that is looking for assistance with any aspect of their IT as I am confident they will be guaranteed the same high standard of service we have experienced.

Recently I realised that our PC was in need of replacement and approached Chris from Opus UK for some guidance on the type of hardware that would be a suitable replacement. After assessing our requirements Chris advised on laptops and desktops which would meet our needs. With the Christmas break approaching we decided that we would make a purchase in the New Year.

However, on 24th December our old PC crashed completely. I rang Chris at Opus on 27th December and although he wasn’t at work he wast still willing to help. He was able to send out a quote for a suitable desktop the following day and our new PC was delivered the next day.

Chris provided us with excellent customer service and understood our needs completely; he provided a quote for a high spec machine at a very competitive price, with no pressure to purchase.

I would recommend Opus UK, for IT issues as I have found the service provided to be faultless, and I will certainly be using Opus in the future.